Waitlist

Turn a packed house into
your smoothest night

When every table is full, the waitlist keeps the door moving. Add a walk-in, quote a wait, and text guests the second a table opens. And while they wait, they can order ahead from their phone — so the kitchen is already firing their food as they sit down.

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No hardware to buy Guests order ahead while they wait
Turn a packed house into

The front door, handled

A walk-in queue your hosts run from the same phone they already carry — and the only one that lets guests order before they're even seated.

Ditch the paper list

Add walk-ins to a digital queue, quote a wait, and see the whole line at a glance. When a table opens, one tap texts the guest that it's ready — no shouting names across the room.

They order while they wait

Waiting guests browse your menu and place an order that's held until you seat them. The moment they sit, it fires to the kitchen — no re-ordering, no idle table, faster turns.

Guests sign themselves in

Let diners join from a QR code or a front-door kiosk, so your host isn't the only one taking names. A live board shows who's waiting, right in the lobby.

Host queue

Run the line from your phone

The waitlist lives in the same staff app your servers already use. Add a party, set a wait, and watch the queue move. When you seat them, their tab opens automatically with the guest count set — so service starts the instant they sit.

  • Add walk-ins with a name, size, and wait quote
  • Text "your table is ready" in one tap
  • Seat at a specific table or the first that frees up
  • The table's tab opens automatically on seating
Order ahead

The food's already cooking when they sit

This is the part no paper list can do. While they wait, guests build an order that stays held — invisible to your kitchen — until you seat them. Then it fires instantly, so a waiting party becomes a served one in record time.

  • Guests order from their own phone while they wait
  • The order is held until you seat the party
  • It fires to the kitchen the moment they're seated
  • Sold-out items drop off automatically — never sent
Self sign-in

Let the door take care of itself

Stand a tablet at the entrance and guests add themselves — party size, name, number — and we text them a link to follow their place in line on their own phone. A Yelp-style board shows who's waiting, first name only.

  • A front-door kiosk on any tablet
  • Or guests join by scanning your QR code
  • A live "who's waiting" board for the lobby
  • Only a first name and last initial are ever shown

Questions about the waitlist

Do I need to buy any hardware? +
No. Your hosts run the waitlist from the same phone or tablet they already use for the staff app, and the optional front-door kiosk runs in any tablet's web browser. There's nothing for your guests to install either — they join from their own phone.
How do guests know their table is ready? +
With a tap, your host texts the guest that their table is ready. The message asks them to reply 1 ("on my way") or 9 ("cancel"), so you know who's coming and can release a table that won't be claimed. Guests who leave a number get the text; otherwise you can always just call a name.
Which plan do I need? +
The walk-in queue, the wait texts, and self-sign-in get you started. Letting guests order ahead while they wait is part of the Pro plan with online ordering turned on — that's what connects the held order to your kitchen.
What happens if a guest never shows up? +
If you've notified a party and they don't respond within a window you set, they're automatically marked a no-show and drop off the list, so the line stays accurate. If they had ordered ahead, that held order is simply cancelled — it's never sent to your kitchen and never charged.

Keep your busiest nights moving

Start free and turn on the waitlist whenever you're ready. No hardware, no app for your guests, and they can order ahead while they wait.

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